WARRANTY & RETURN POLICY

If you are not satisfied with your purchase for any reason, you may return any of your product that is unused and in new condition within 30 days of purchase for store credit.

After 30 days of purchase, your product is guaranteed for one year from the date of purchase to be free from manufacturer’s defects, and you may return any of your product that has a manufacturer’s defect within one year of purchase for store credit. "Defects", as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the product.

All VIFAH warranties are limited warranties and are limited to the original purchaser with proof of purchase. In some cases, wear and tear may be depreciated for the time that the product was in use. In no event shall VIFAH be liable for incidental or consequential damages resulting from the use of the product. This warranty does not cover: (1) defects caused by improper assembly, (2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence, (3) normal wear and tear due to age, and (4) labor or assembly costs.

All shipments should be inspected immediately upon arrival. Please make note of any damage to boxes when signing for shipment. Report any losses or damages promptly to the VIFAH by e-mail, phone (212.695.5334) or fax (866.213.5328). Notification must be made within one week of delivery. Save damaged cartons until advised by the VIFAH or claim is resolved. All returns MUST be authorized by the VIFAH, which will advise you as to return authorization and arrange for pickup or repair of any damaged merchandise.

All returns of undamaged merchandise are subject to a 20% restocking fee, excluded from shipping and handling, and must be approved by the VIFAH before return shipment.